Shipping and Delivery

Nothing means more to  us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers delivering a service beyond all expectations.

How is shipping charges calculated in India?

The four elements required to calculate shipping costs are shipping point and origin, package weight, package dimensions and expected delivery times. You can calculate the majority of postal shipping rates using these figures.


Package dimensions


Dimensional weight takes into account the size of a package to determine the shipping cost. DIM weight is calculated by multiplying the length, width, and height of the package or box size, then dividing by a standard DIM divisor.



Shipping Policy:

This document sets out the shipping policy that applies to customers that make a purchase at www.naturecask.com ; If you have any question please contact our customer service team at contact@naturecask.com

Nature Cask, operating through the website www.naturecask.com, is committed to delivering your order within the specified time frame and in accordance with their delivery policy. 

We offer worldwide shipping on all products, and it is important to review their terms and conditions in conjunction with this policy. 

By using the website, you agree to adhere to the terms outlined in this policy without modification. If you disagree with the terms, it is advised not to proceed with any transactions on the website. 

The website utilizes a specific currency, and your payment provider may charge you in your local currency at the prevailing exchange rates. The default delivery partner for this website are india post, Delhivery, DHL. 

Availability of products is subject to stock. In the event that an item is out of stock at the time of your order, you will be notified, and if the payment was made using the original method, a refund for the full amount will be provided 

We strive to deliver the products to you in a timely manner and make every effort to ensure a satisfactory experience. It is recommended that you thoroughly read the policy before making a purchase to understand your rights and what you can expect from us as the seller.


Delivery Timeline And Information

Our shipping policy aims to provide customers with clear information regarding delivery timelines. Please note that the specific shipping options and delivery times may vary depending on the region and the carrier selected during the checkout process. Here is a general outline of our shipping policy with minimum to maximum delivery timelines:

Please note that the above timelines are estimates and are based on regular working days. Delays may occur due to unforeseen circumstances such as customs inspections, extreme weather conditions, or other factors outside our control.

  7. Tracking Information: Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment online.

 8. International Shipping: For international orders, delivery times may vary significantly depending on the destination country, customs procedures, and the selected shipping method.

It's important to consider that the above information serves as a general guideline, and the specific delivery timelines for your order will be provided at the time of checkout based on your location and the shipping method selected.


Shipping Options & Delivery Costs

We offer the following shipping options - You will be asked to select a shipping method at checkout.


We ship for free if the shipment is over 1500 INR anywhere in India. The availability of free shipping is contingent upon the selection of general or standard shipping methods. We ship one day after your order. Orders placed before 6pm Monday to Friday are processed and dispatched the following day, while orders placed after 6pm will be dispatched the next day of the following day which is on the day after tomorrow. All orders placed during the weekend or on a public holiday will be sent from our warehouse on Monday or on the next business day. 

Change Of Address

 Please note that we can only modify or change the delivery address of your order until the end of the day on which the order is placed. Once the next day begins, we are unable to make any changes to the delivery address. 

Delivery Process

 Our thorough inspection process guarantees that the products are in excellent condition before they are packaged and entrusted to our reliable delivery partners. They undergo a final quality check before being dispatched.

Once dispatched, our dedicated delivery partners promptly deliver the package to your doorstep. In the event of any difficulties in locating your address or unforeseen delays, our delivery partners may reach out to you for assistance 

If you require express or expedited delivery, we offer the option of shipping your products through and at a fast pace. To avail this service, simply select Express Shipping during the checkout process and pay an additional  fee. 

 International Orders  

 Your package may be subject to import duties and taxes. You, as the customer, are responsible for paying those fees. We recommend that you check with your local customs office before placing an order on our website as these fees can sometimes be significant and we are unable to calculate these for you.

 For package tracking within the United States, you can visit the website www.usps.com. Please note that the tracking process becomes active only after 72 hours from the time of shipping.

If your products are being shipped through India Post, it will take approximately 7 to 16 working days from the date of dispatch for them to reach you. Occasionally, there may be delays due to the regulations of clearing agencies in the destination country. However, we take precautions to minimize such occurrences. 

For deliveries to remote islands or locations with limited connectivity, it may take up to 4 weeks for the products to be delivered.


Is expedited faster than express?

 Express shipping is faster and costs more than expedited shipping. Usually express shipping (which is sometimes called overnight shipping) delivers in one or two days. Expedited shipping takes somewhat longer, usually about two to three days



Should I pay for faster shipping 


 Whether or not you should pay for faster shipping depends on your specific needs and circumstances. If you're not in a hurry to receive the items and you're comfortable with standard shipping times, there may be no need to pay for expedited shipping. However, there are situations where paying the extra cost is highly beneficial or even necessary. For instance, if you require the items urgently, have a time-sensitive event or occasion, or need them for a business purpose, opting for faster shipping can ensure timely delivery. Ultimately, consider your priorities and budget to make the best decision for your particular situation. 


The duration of expedited delivery can vary depending on the shipping carrier and the specific circumstances. Generally, expedited shipping is faster than standard shipping options. While standard shipping can take anywhere from two to eight days, expedited shipping typically takes 3-5 days for international delivery. Expedited shipping is often preferred for its speed and efficiency, as packages sent through this method are typically transported via air couriers. However, please note that same-day delivery is typically offered within near distance in India as a separate service and may not be included in standard expedited shipping options. 


Tracking Your Order 

 Once your order is ready for shipment and order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier’s website.  we ship orders within 1-2 business days after they have been placed. The email will include the necessary details such as your tracking number and a link to the carrier's website. To track your order, simply click on the tracking number provided in the email. To access your account information, visit the designated area and sign in. Please note that the title to the products in your order is transferred to you once your credit card is charged and the products are shipped. The risk of loss for the products in your order is transferred to you upon delivery. Additionally, for your convenience, the expected delivery date for your order will be displayed when you choose a delivery option on the order confirmation page, order detail page, and order confirmation email. 


Return Policy:

 We want you to be completely satisfied with your purchase. If for any reason you are not, we offer a hassle-free return policy. You can initiate a return within [15-30] days of receiving your order. Please ensure that the items are in their original condition with all tags and packaging intact. To initiate a return, please visit our website and follow the instructions provided in the Returns section. Once we receive your returned items, we will process your refund accordingly.

We strive to make the shipping process efficient and provide a smooth return experience for our customers

We, Nature Cask understand the importance of customer satisfaction, which is why we  typically offer a return window of 15 to 30 days, during which customers can return a product and request a refund.  

Please note that the prices displayed on our website do not include shipping charges. The shipping costs will be calculated separately and added to your total during the checkout process. This ensures transparency and allows us to provide accurate shipping rates based on your location and the weight or dimensions of the products you have ordered. 

Thank you for choosing our delivery service! We want to provide you with all the important details about our delivery method to ensure a smooth and satisfying experience. Here are the specifics you need to know:

Hours of Operation:

Our delivery service operates 9:30am -4:30 pm]. We strive to be available during convenient times to accommodate our customers' schedules. Please note that our delivery service may not be available 24/7, but we'll do our best to cover a wide range of time slots to suit your needs.

Average Delivery Time:

We understand that prompt and timely deliveries are crucial to our customers. On average, our delivery time ranges from [1-2 days]. However, it's important to note that delivery times may vary based on factors such as order volume, distance, traffic conditions, and other unforeseen circumstances. Rest assured, we always aim to deliver your order as quickly as possible while maintaining the quality of our service.

Delivery Options and Fees:

We offer different delivery options to cater to your preferences. These options may include standard delivery, express delivery, or scheduled deliveries. The availability of these options may vary based on your location and the type of items you have ordered. Delivery fees, if applicable, will be clearly communicated during the checkout process. Please review the options available to you and choose the one that best suits your needs.

Tracking and Notifications:

To keep you informed and updated about your delivery, we provide a tracking service. Once your order is dispatched, you will receive a tracking number that allows you to monitor the progress of your delivery. Additionally, we will send you notifications via email or SMS to keep you informed about important updates such as estimated delivery times or any unexpected delays.

Important Considerations:

We hope this information provides you with a comprehensive understanding of our delivery method. Should you have any further questions or require assistance, please don't hesitate to reach out to our customer support team. We appreciate your business and look forward to delivering a seamless and delightful experience for you!